Berkshire-based bridal boutique buzzing after big award win

Pangbourne-based wedding business Queen Bee Bridal in Berkshire has scooped an impressive wedding industry award presented at the popular wedding venue Silchester Farm after launching their successful bridal business in 2021.

Kate Taylor-Norris, the owner and founder of the successful bridal business tells us how she felt when they won Best Bridal Retailer at the glittering party; "We were thrilled, it means so so much to us! We're genuinely so passionate about delivering a high level of customer service and winning this award, which is based on customer votes and customer feedback, is a testament to how hard we work to ensure that our customers enjoy a special shopping experience with us."

The Wedding Industry Awards (TWIA) are the only client-voted regional and national awards in the wedding industry. Founder of The Wedding Industry Awards, Damian Bailey said: "The Wedding Industry Awards have become the gold standard for wedding excellence in this country and, as our regional award ceremony at Silchester Farm proved, the wedding industry in the south-central region is packed full of passionate, innovative and committed wedding suppliers."

Anna Kemp bridal stylist at Queen Bee Bridal goes on to explain the secret of their success; "It's simple really: Our bridal business is special because exceptional customer service and the bride dress shopping experience is at the very heart of everything we do. The boutique we have created is a luxury destination environment, with a warm and friendly atmosphere to ensure a relaxed, fun and memorable journey for every bride. The bridal industry is a very competitive business and there is a large number of wedding shops locally so we have to make sure that we stand out from the crowd! We want to be the very best we can be and love nothing more than elevating and empowering our brides! These awards allow us to be assessed and judged against other successful businesses. The whole process certainly puts you through your paces but it's been worthwhile and we're delighted with the result."

 

With more than 3000 established bridal retailers in the UK, it's a significantly competitive industry and retailers have to work hard to impress. Kate Taylor-Norris goes on to say, "We’re all about attention to detail and we find that it’s the little things that impress customers.  One of the most important things about our business is that all of our customers enjoy entirely private, one-to-one appointments when they visit. Customers send us the most wonderful cards and thank you gifts but this was the ultimate thank you from our customers - winning this award means so much to us, we haven’t stopped smiling since our name was announced."

The team at Queen Bee Bridal now go forward to the National Finals of The Wedding Industry Awards to be held in London in January 2025.